Over the years, many businesses have found out that buying software off-the-shelf does not always work in their favor. Sometimes the purchased software can fall short of accomplishing what needs to be done.
If a business has a diverse customer base and client base, businesses will have a hard to making adjustments. This is why so many businesses turn to custom software. Since custom software is designed to meet the specific needs of a business, there will be no worries about how the business will function.